FutureMedia StudiosChoose the customer automation infrastructure you need now, then add channels, workspaces, and volume as the system grows with your business.
Core platform
Included
AI systems
Bundled
Communication usage
Credit + overage
Expansion
Add-on ready
Plans
Each plan includes build, deployment, monitoring, and optimisation. Annual billing is priced as ten months for a full year of service.
Switch to annual to include two months free.
Web chat only
For businesses that want the live website AI chat bot first, with instant answers, FAQ handling, and lead capture.
£299 setup
Best for: New businesses starting with one live AI tool
Usage: Web AI Chat Bot included
Core lead system
For teams that want the chat bot plus booking, CRM capture, and automated follow-up as the next growth layer.
£299 setup
Best for: Businesses that need cleaner lead handling
Usage: Four core modules bundled
All major modules
For businesses that want every planned module connected across chat, calls, reviews, DMs, WhatsApp, email, CRM, and content.
£299 setup
Best for: Teams that want one complete AI stack
Usage: All 12 modules included when released
Custom operating layer
For larger teams needing bespoke automation architecture, custom integrations, governance, and rollout support.
Custom setup
Best for: Complex teams and custom workflows
Usage: Custom usage terms
Usage policy
Web chat is covered by the monthly plan. Carrier-based channels such as phone, SMS, and WhatsApp can be priced transparently when those modules are added.
Normal web chat automation is covered in the monthly plan. High-volume carrier-based channels can be added transparently when those modules launch.
High-volume calls, SMS, MMS, and WhatsApp template messages are billed as usage because carrier and regional rates vary.
Clients buy the finished FutureMedia system. Vendor accounts, configuration, and technical operations stay behind the scenes.
Expansion
These add-ons protect margin while giving clients a clear upgrade path when they need more channels, locations, or custom buildout.
Answers inbound calls and makes outbound follow-up or booking calls.
Replies to Google and Facebook reviews in the brand's tone.
Adds automated replies for social media DMs and WhatsApp conversations.
Books appointments and stores lead details in a CRM or database.
Follows up with leads who did not book, buy, or reply.
Schedules content and asks happy customers to leave reviews.
Compare
The pricing is intentionally grouped by communication maturity: launch the basics, grow into every channel, then scale across locations.
| System | Launch | Growth | Full Stack | Enterprise |
|---|---|---|---|---|
| Web AI Chat Bot | Included | Included | Included | Custom |
| AI Live Calls In & Out | Add later | Add later | Included | Custom |
| Review Reply Automation | Add later | Add later | Included | Custom |
| Social Media DM Replies | Add later | Add later | Included | Custom |
| WhatsApp AI Assistant | Add later | Add later | Included | Custom |
| Email Reply Automation | Add later | Add later | Included | Custom |
| Appointment Booking System | Add later | Included | Included | Custom |
| CRM / Database Lead Capture | Add later | Included | Included | Custom |
| FAQ + Knowledge Base AI | Included | Included | Included | Custom |
| Automated Follow-Up System | Add later | Included | Included | Custom |
| Social Media Posting System | Add later | Add later | Included | Custom |
| Review Request Automation | Add later | Add later | Included | Custom |
| Optimisation cadence | Monthly | Bi-weekly | Weekly | Dedicated |
Questions
Customer communication works best as an operating layer. Bundles keep the buying decision simple while still leaving room for extra locations, channels, and volume when needed.
The monthly plan covers the AI system. Any high-volume phone, SMS, or WhatsApp carrier usage can be billed separately because usage costs vary by country, provider, and volume.
Growth is the best default once the web chat bot is live because it adds appointment booking, CRM capture, and automated follow-up around the first working tool.
Yes. Setup covers business analysis, workflow architecture, copywriting, automation buildout, testing, launch, and handover. The monthly fee covers hosting, monitoring, optimisation, and support.
Recommended
It has the cleanest value story after the Web AI Chat Bot is working: chat, bookings, CRM capture, and follow-up in one practical lead system.